Knowledge Management
Knowledge Management is a particular area of specialism for us, with four of our consultants having headed up KM functions in law firms. This, alongside our experience of fee earning and fulfilling professional support/knowledge lawyer, innovation and quality management roles, gives us a perspective on what firms and fee earners need and the practicalities of delivering it.
Knowledge Management Strategy
​Knowledge systems and integration
KM team development
Legal process and legal project management
Our services include
-
Creating and reviewing KM strategies for firms and auditing the knowledge landscape
​​
-
Advising on the structure, development and management of KM teams – leveraging the use of paralegals and Knowledge Executives to maximise value from experts such as Knowledge Lawyers/Professional Support Lawyers (PSLs)
​
-
Advising on KM systems and repositories (selection, upgrades, taxonomies) and KM aspects of document management system projects
​
-
Applying the principles of ISO Standard 30401 on Knowledge Management Systems
​
-
Training and mentoring KM teams
​
-
Advising partnerships on how to extract value from KM
​
-
Assisting firms with selection of intranet platforms and the implementation of new intranets
-
Assisting with the selection and implementation of enterprise search tools
​
-
Helping firms develop their knowledge-sharing culture
​
-
Assisting with KM aspects of the selection and implementation of digital workplace and collaboration tools using the Microsoft 365 suite and other products
​
-
Analysing legal processes to identify potential efficiencies, opportunities for increased knowledge-sharing/collaboration, and legal tech tools/KM or matter management initiatives
​
-
Advising on legal project management tools and templates and delivering LPM training
​
-
Leveraging firms’ client and matter data to improve KM initiatives
​
-
Advising on legal training/learning management
​
-
Fractional KM director as a service