Michele Asbury
Jun 7, 2023
CRM – Don’t lose sight of what the initials stand for: Client “Relationship” Management.
Most law firms have some form of CRM system in place whether it be a spreadsheet or a specialised piece of software. What we often see...
Paul Longhurst and Richard Kemp
Mar 31, 2023
I Robot: the rise of AI, machine learning and ChatGPT in legal
Paul Longhurst writes… Following on from article 17 in this 3Kites' Navigating Legaltech series, I wanted to look at the impact of AI on...
Paul Longhurst
Mar 28, 2023
Don't expect AI to perform miracles - the reality is more mundane, but can still be transformative
The future’s so bright, I gotta wear shades. So went the refrain from Timbuk 3’s 1986 hit, which comes to my mind at this time of year...
Paul Longhurst
Feb 20, 2023
Independence and the good friend
It is an article of faith for 3Kites that we remain independent of all suppliers in order to provide our clients with the best advice and...
Paul Longhurst
Dec 13, 2022
Practice management in peril? The benefit of hindsight
In this article Paul Longhurst draws on his 16 years experience in the PMS market giving his views on it's current state.
Jon Howells
Nov 17, 2022
With great Power (Apps) comes great responsibility
Let’s start with a quick review, at a very high level, of what the “Microsoft Power Platform” is. Wikipedia defines it as ‘a line of...
Paul Longhurst and Richard Kemp
Sep 7, 2022
Lawyers know best...you just need the right one!
In the latest article in the Navigating Legaltech series Paul Longhurst and Richard Kemp give tips when negotiating software contracts.
Paul Longhurst
Aug 4, 2022
Should I stay or should I go… the practice management dilemma for smaller law firms
3Kites ran a seminar back in 2015 called ‘PMS – the perfect storm’, so named because practice management products like Thomson Reuters’...
Paul Longhurst
Jul 7, 2022
Why law firms should be celebrating independence on 4 July
When a law firm engages a consultancy like 3Kites, it may not consider if the advice is unfettered by any of the potential suppliers that...
Paul Longhurst and Richard Kemp
Jun 21, 2022
Why systems support is the way to a good night's sleep
Why does it matter if a product is out of support, especially if it continues to run without problems in an unchanging technical...
