Let us suppose that your organisation is contemplating implementing a new business application; perhaps a new finance system, CRM,...

Requirements gathering is about much more than asking questions (even if you encapsulate the right questions in the first place) and writing

The International Standards Organisation published its standard for Knowledge Management Systems in November 2018 after a period of...

Transformation in legal is not for the faint-hearted – but do firms have a new breed of business technology within their grasp? View the...

The law firm knowledge management function has long left the confines of the library. Now it’s looking for several other places to call...

PMS (practice management system) projects are a major undertaking for any firm. The time, billing and payment elements of the PMS and the...

3Kites consultants Melanie Farquharson and Sally Roberts worked with SharePoint consultancy ClearPeople on a new intranet and knowledge...

So here’s the thing – if you were to spend £3,000,000 on a house with six bedrooms, three reception rooms, a large kitchen, a double...

As artificial intelligence or AI has started to feature more regularly in both mainstream and legallyspecific media outlets (3Kites’ Paul...

As is well documented, a number of legal sector Practice Management Systems (PMS) are approaching the end of their (supported) lives, and...