Melanie Farquharson
Jun 15, 2021
Why do requirements gathering?
Let us suppose that your organisation is contemplating implementing a new business application; perhaps a new finance system, CRM,...
Melanie Farquharson
Jun 1, 2021
Requirements gathering and the faster horse
Requirements gathering is about much more than asking questions (even if you encapsulate the right questions in the first place) and writing
Melanie Farquharson
Dec 22, 2020
Is the ISO standard for Knowledge Management useful?
The International Standards Organisation published its standard for Knowledge Management Systems in November 2018 after a period of...
Melanie Farquharson
Apr 4, 2019
Take on the system
Transformation in legal is not for the faint-hearted – but do firms have a new breed of business technology within their grasp? View the...
Melanie Farquharson
Apr 4, 2019
Where next for knowledge?
The law firm knowledge management function has long left the confines of the library. Now it’s looking for several other places to call...
Melanie Farquharson
Feb 11, 2019
PMS Projects – Traps for the unwary
PMS (practice management system) projects are a major undertaking for any firm. The time, billing and payment elements of the PMS and the...
Sally Roberts
Jan 9, 2017
3Kites Case Study for Holman Fenwick Willan with Clear People
3Kites consultants Melanie Farquharson and Sally Roberts worked with SharePoint consultancy ClearPeople on a new intranet and knowledge...
Paul Longhurst
Mar 1, 2016
PMS Wasteland
So here’s the thing – if you were to spend £3,000,000 on a house with six bedrooms, three reception rooms, a large kitchen, a double...
Paul Longhurst
Nov 1, 2015
Artificial Intelligence in the Legal Sector
As artificial intelligence or AI has started to feature more regularly in both mainstream and legallyspecific media outlets (3Kites’ Paul...
Duncan Ogilvy and Melanie Farquharson
Sep 1, 2015
A new PMS – a chance for refreshed processes
As is well documented, a number of legal sector Practice Management Systems (PMS) are approaching the end of their (supported) lives, and...
