Jenni Tellyn
Oct 26, 2023
Reflections from the ARK KM Legal Europe conference
Another week, another Knowledge conference! Here are our reflections on the highlights of the ARK KM Legal Europe conference which went...
Melanie Farquharson and Jenni Tellyn
Oct 24, 2023
Reflections on the Briefing Knowledge Leaders Conference
This is always a good event. It manages to combine interesting speakers with multiple opportunities for discussion on topics that...
Paul Longhurst and Richard Kemp
Oct 20, 2023
What ‘optimising’ your annual software costs really means
“Software costs shouldn’t be a problem - we have maintenance agreements in place with providers and, in many cases, have bought our...
Jon Howells
Oct 9, 2023
Considerations for a laptop deployment project – two years on
Two years ago, we published an article that provided advice and areas of consideration when undertaking a laptop deployment project. As...
Jon Howells
Sep 28, 2023
Fractional IT Director Case Study for Barcan+Kirby
Barcan+Kirby asked 3Kites Consulting to resolve their issues with its IT supplier management and strategic planning. Assessing the firm’s...
Paul Longhurst
Aug 28, 2023
Shiny Happy People- how law firms could benefit from an integrated HR system
If yours was a manufacturing business, I would expect it to have great manufacturing software. If it was an airline, great ticket...
Paul Longhurst
Jun 30, 2023
I'm picking up good migrations (sorry, Beach Boys!)
Migrating data into cloud-based applications has introduced a great number of changes for the legal technology industry and has impacted...
Michele Asbury
Jun 7, 2023
CRM – Don’t lose sight of what the initials stand for: Client “Relationship” Management.
Most law firms have some form of CRM system in place whether it be a spreadsheet or a specialised piece of software. What we often see...
Melanie Farquharson and Jenni Tellyn
May 30, 2023
Recent insights on client-facing knowledge initiatives
We attended two events recently (ILTA’s Knowledge Management Special Interest Group meeting and The Future Lawyer conference) which shone...
Jon Howells
May 19, 2023
IT Leadership - what are your firm’s requirements?
Three years ago we started working with small to medium professional service firms to provide Fractional IT Director services. Our...